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Patrick Daly Interlinks Podcast
November 2020

Well, because the topic of globalization that we regularly discuss on this program is underpinned and made possible by the international supply chains that function day-in-day out to fulfill our material needs including our food, our clothing, our medicines and all the services that we depend on to make our life what it is – the smartphone in your pocket, the cholesterol tablets you take and the bottle of wine on your dinner table.

To do this I am joined by three colleagues of mine From the Society for the advancement of Consulting (SAC), all independent consultants and thought leaders in their own fields for this Supply Chain informal chat or “Tertulia” as I like to call it.

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If you are a CEO, CXO, senior leader, company owner, or supply chain manager of a company that provides products and/or services to customers, this eBook is for you. A global group of independent management consultants—with decades of experience working to develop competitive advantage, profit, and growth for their clients—have collaboratively created this just for you and your team. This eBook is one in a series and will focus on Supply Chain Management (SCM).

SCM is a vital strategic competency in any organization. It encompasses the processes and activities necessary to design, make, deliver, and support a product or service. Disruptive forces remind us how important it is to integrate supply chain strategy with business strategy and to have well thought-out crisis management, mitigation, and contingency plans in place for when the unexpected occurs.

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Welcome to this issue of “How to Strengthen and Grow your Business.” In these unique and challenging times, there are opportunities to strengthen, to grow, and to become more valuable to your existing customers and to new customers.

We are all innovators. We innovate when a customer says no to a sale, and we figure out how to improve. We innovate when we develop a new offering and promote it to our existing customers and to new prospects. The key is to take action, keep your feet moving, fail fast, figure things out, adjust, and persist.